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Customer care

Payment methods

Credit cards

Natalie Barney Jewellery Design accepts Visa, MasterCard and American Express. International orders (outside of Australia) may be subject to international transaction fees and foreign exchange rates are determined by credit card providers. For more information, please contact your credit card provider.

PayPal and Pay in 4

Customers can pay using PayPal  by logging into their PayPal account during the checkout process. Eligible customers may also be able to pay in four equal instalments using PayPal Pay in 4. For more information, visit paypal.com.

AfterPay

Eligible customers shopping from Australia, New Zealand, UK, USA and Canada can pay for orders valued up to AUD 2,000 in four equal installments using AfterPay. For more information, visit afterpay.com.

Money transfer (outside of Australia)

For customers in the US, Canada, EU, UK, Singapore and New Zealand, payment can be made via money transfer using Wise. Pieces are shipped once payment is received. Account details and instructions are provided during the checkout process and differ for each region or country:

US customers (USD)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
Account no:  9600000000382484
Routing no:  084009519
Payments take 2-3 working days.

Canada customers (CAD)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
Account no:  02-1290-0892012-000
Transit no:  16001
Payments take 1-2 working days.

EU and SEPA customers (EU)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
IBAN:  BE53 9671 8118 5353
BIC:  TRWIBEB1XXX
Payments take 1-2 working days.

UK customers (GBP)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
Account no:  53051069
Sort code:  23-14-70
Payments take up to 1 working day.

NZ customers (NZD)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
Account no:  02-1290-0892012-000
Payments take 1-2 working days.

Singapore customers (SGD)
Account holder:  Natalie Barney Jewellery Design Pty Ltd
Account no:  885-074-105-961
Bank code:  7171
Payments take 1-2 working days.

For more information, visit wise.com.

Bank transfer (within Australia)

For Australian customers, payment can be arranged via bank transfer. Bank details and instructions are provided during the checkout process.